Please
use the form below to request support. We will get
back to you in a timely fashion.
Support Request Form:
Please fill in all of the blanks and
try to include as much details as possible
so that we can help you quickly and efficiently.
FAQ - FREQUENTLY ASKED QUESTIONS
The following list is a compilation of commonly asked
questions designed to provide answers for any problems you
might be having or questions about our service. If your
question is not on the list or requires a more specific
response please contact us.
Once we have processed your credit card payment (within hours
of your order) your account will be set up and access details
emailed to you within 24 hours.
You can access your online control panel by pointing your
browser to
http://www.yourdomain.com/cPanel
(replace "yourdomain.com" with your domain name).
Use username and password supplied to you with your domain
setup confirmation.
Use an FTP program, like CuteFTP to upload your files to
yourdomain.com Use the username and password supplied to you
with your domain setup confirmation. Make sure that you upload
files to the /public_html folder.
You have unlimited access via FTP 24-hours a day. As such, you
can create and maintain your web pages on your own computer
and upload files to your web site at your convenience.
1.
Go to your control panel -
http://www.yourdomain.com/cpanel
2.
Click on "Mail"
3. Click "Add/Remove/Manage Accounts"
4. Enter your username and password.
You
have now created a new pop account, e.g. username@yourdomain.com.
This user can access his e-mail as set out below.
pop server: mail.yourdomain.com - replace
yourdomain.com with your actual domain name. Use your username
and password to access mail with your mail program, e.g.
Outlook Express.
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